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1 Pilot 2015-11-30

During his first day on the job at a big-box store, Jonah makes a rough impression on floor manager Amy,…
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2 Magazine Profile 2015-11-30

A reporter is supposed to be writing a piece on the store, but focuses more on Jonah; Garrett tries to…
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3 Shots and Salsa 2015-11-30

Amy fights racial stereotypes, while Jonah learns why you should never lend a helping hand. |

4 Mannequin 2016-01-04

Everyone becomes obsessed with a mannequin that looks exactly like Jonah; Cheyenne considers putting her baby up for adoption; Glenn…
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5 Shoplifter 2016-01-11

When Amy's daughter, Emma, is without a babysitter for the day, Amy must defy store policy and secretively bring her…
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6 Secret Shopper 2016-01-18

Amy feels competitive when Glenn publicly congratulates Jonah on his superb test results; Cloud 9 employees are on their best…
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7 Color Wars 2016-01-25

Glenn announces that all employees will receive a $200 bonus if the store reaches a sales goal by the end…
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8 Wedding Day Sale 2016-02-01

When Cheyenne and Bo intend to make lavish purchases during the store's annual wedding-themed sale, Amy tries to talk to…
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9 All-Nighter 2016-02-08

The staff are waiting for a truck to deliver new Cloud 9 signs that they'll have to hang by morning...

10 Demotion 2016-02-15

Dina asks for a demotion so that she is free to date Jonah.

11 Labor 2016-02-22

Cheyenne is having her baby in the store but won't stop working because Cloud9 doesn't offer paid maternity leave. To…
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1 Olympics 2016-08-19

An Olympics-themed promotion at the store gives Amy the opportunity to meet her childhood idol; Glenn...

2 Strike 2016-09-22

A full-fledged strike ensues when a group of Cloud 9 employees walk off the job to protest the firing of…
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3 Back to Work 2016-09-29

A workplace accident threatens Amy's plan to impress the district manager; Glenn tries to come off as a strict boss;…
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4 Guns, Pills and Birds 2016-10-06

Jonah is assigned to the gun section of Cloud 9, and refuses to sell to anyone he deems suspicious; Glen…
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5 Spokesman Scandal 2016-10-13

When the company's spokesperson is accused of a crime, Glenn begins to worry he should know more about his employees;…
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6 Dog Adoption Day 2016-10-20

Cheyenne and Bo fight, prompting Amy and Glenn to give them advice in very different forms; Mateo and Jonah oversee…
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7 Halloween Theft 2016-10-27

After an apparent theft, Dina launches a store-wide investigation, interrupting everyone's Halloween plans; Jonah and Cheyenne attempt to bond; Garrett…
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8 Election Day 2016-11-03

Cloud 9 becomes an official polling place; Dina and Glenn are stuck in a cover-up; Mateo hides his undocumented status.…
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9 Seasonal Help 2016-11-10

Glenn hires Amy's husband, Adam, for extra help during the holidays; Jonah and Garrett grow frustrated with the seasonal temps;…
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10 Black Friday 2016-11-10

The staff comes down with food poisoning; Jonah documents the day with home video; Glenn's disposition changes; Mateo and Cheyenne…
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11 Lost and Found 2017-01-05

On New Year's Day, Amy walks away with a huge wad of cash from the lost and found bin. |

12 Rebranding 2017-01-12

Cloud 9 goes through a store-wide re-branding. |

13 Ladies' Lunch 2017-02-02

During the morning meeting, Glenn accidentally tells the employees the real reason Amy has been late to work lately...

14 Valentine's Day 2017-02-09

A well-intentioned Amy (America Ferrera) and Glenn (Mark McKinney) get caught up in the Valentine's Day spirit...

15 Super Hot Store 2017-02-16

The storewide heater malfunction magnifies angry tensions between Amy (America Ferrera), Jonah (Ben...

16 Wellness Fair 2017-02-23

Amy sees Mateo out on a secret date with Jeff; Glenn resents Jonah for outshining him on Cloud 9's Wellness…
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17 Integrity Award 2017-03-16

Glenn is determined to win the Cloud 9 Integrity Award. |

18 Mateo's Last Day 2017-03-23

When Mateo (Nico Santos) faces complications with his transfer to a Cloud 9 Signature store, he becomes desperate to resolve…
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19 Glenn's Kids 2017-04-06

Glenn invites his kids to the store; Jonah falls for Glenn's 25-year-old daughter.

20 Spring Cleaning 2017-04-20

Amy and Garrett find abandoned photos during the stores spring cleaning. It's Bo's first day working at Cloud 9. Jonah…
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21 Cheyenne's Wedding 2017-04-27

Things don't go as planned on Cheyenne and Bo's wedding day. Amy and Jonah dodge relationship rumors. Glenn learns of…
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22 Tornado 2017-05-04

Everyone in the store is on edge as Glenn tries to figure out which employees to lay off. Jonah struggles…
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1 Grand Re-Opening 2017-09-28

The employees of Cloud 9 rush to rebuild the store in time for its grand re-opening. |

2 Brett Is Dead 2017-10-05

The Cloud 9 employees hold a memorial service for their co-worker Brett; Amy worries about Dina's anxiety; Jonah looks into…
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3 Part-Time Hires 2017-10-12

When Amy's daughter gets a job at Cloud 9, Amy turns to Johan for advice on parenting. Garrett and Dina…
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4 Workplace Bullying 2017-10-19

Tensions arise among the employees after an attempted robbery, pitting Dina against Jonah. Meanwhile, Glenn has a tough time firing…
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5 Sal's Dead 2017-10-26

A dead body is discovered in the store on Halloween, throwing Glenn and Dina into a panic, and confusing the…
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6 Health Fund 2017-11-02

As Mateo (Nico Santos) turns to stranger and stranger home remedies for an ear infection, Amy (America Ferrera) and Jonah…
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7 Christmas Eve 2017-12-05

Trying to prove how "wild" she can be, Amy turns a boring Christmas Eve at Cloud 9 into a holiday…
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8 Viral Video 2018-01-04

The employees of Cloud 9 explore social media when a controversial video is posted online.

9 Golden Globes Party 2018-01-11

When Amy throws a party to prove how great she's doing post divorce, she's forced to enlist Dina and Jonah's…
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10 High Volume Store 2018-01-18

Corporate announces that the store is getting an upgrade; Amy, Jonah, and Dina set out to discover the pros and…
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11 Angels and Mermaids 2018-01-25

Amy ends up in the middle of an argument between Cheyenne and her ex-convict mom. Glenn complicates his surrogate agreement…
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12 Groundhog Day 2018-02-01

Amy doesn't think she's ready to start dating again, but when Mateo tries to fix her up with his loser…
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13 Video Game Release 2018-03-01

When gamers invade Cloud 9 for a release of a hot new video game, Jonah tries to help Amy secure…
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14 Safety Training 2018-03-08

When Mateo gets injured, Jonah tries to help him advoid Cloud 9 compensation for fear of his immigration status being…
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15 Amnesty 2018-03-15

Glenn and Dina offer amnesty to the employees for any bad things they confess; Garrett and Cheyenne try to decide…
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16 Target 2018-03-22

Jeff leaves Cloud 9 to work at Target. Garrett convinces Glenn that he's poaching employees.

17 District Manager 2018-03-29

Laurie, the new district manager, visits the store and decides to make some cuts to save money. Amy and Jonah…
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18 Local Vendors Day 2018-04-05

When local businesses set up shop inside Cloud 9, Glenn tries to help his wife Jersura sell her handmade needlepoint,…
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19 Lottery 2018-04-12

As lottery mania sweeps the store, Dina incentivizes the employees to sell as many tickets as possible. Jonah helps Amy…
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20 Gender Reveal 2018-04-19

The store hosts a gender reveal party for Glenn and his wife Jerusha, just as Dina is freaking out at…
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21 Aftermath 2018-04-26

Amy and Jonah deal with the consequences of their kiss. Glenn and Dina enlist Garrett to help the store win…
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22 Town Hall 2018-05-03

As the store prepares to host a company-wide town hall meeting, Amy and Jonah are forced to put their conflicts…
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1 Back to School 2018-10-04

Amy and Jonah return from suspension, and steel themselves from a barrage of jokes and snide comments from their sex…
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2 Baby Shower 2018-10-11

Jonah helps Amy get creative to stock up on supplies for her new baby, while Glenn and Jerusha take maternity…
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3 Toxic Workplace 2018-10-18

Glenn spirals when Kelly requests to transfer to a new store; Jonah and Amy pretend to fight to keep their…
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4 Costume Competition 2018-10-25

An employee costume competition is announced, and Amy and Mateo aren't afraid to play dirty to win first prize, which…
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5 Delivery Day 2018-11-01

Amy and Dina are both in labor. But while Glenn's manager status gets Dina the royal treatment at the fancy…
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6 Maternity Leave 2018-11-08

Amy faces a nightmare day at work when she learns that she doesn't have maternity leave. It's made worse by…
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7 New Initiative 2018-11-15

A new initiative forces employees to be friendlier to their customers, and Amy gets to know Jonah's parents and finds…
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8 Managers' Conference 2018-12-06

Amy and Jonah get a taste of how the other half lives when they attend a managers' conference; Mateo unwittingly…
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9 Shadowing Glenn 2018-12-13

After Amy decides she wants to be a manager, Glenn volunteers to give her some pre-manager school training. Her first…
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10 Cloud 9 Academy 2019-03-07

Amy and Cheyenne attend Cloud 9 Academy to advance their careers. Dina and Garrett get roped into babysitting Glenn's daughter…
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11 Steps Challenge 2019-03-14

Corporate introduces a friendly step-tracking challenge between Cloud 9 branches, and Amy, Jonah, and Dina create a fake rivalry to…
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12 Blizzard 2019-03-21

With a massive snowstorm beating down on St. Louis and an unsympathetic home office, the Cloud 9 employees and customers…
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13 Lovebirds 2019-03-28

Jonah and Amy's first Valentine's Day together gets derailed when Dina brings her birds to work, which also causes trouble…
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14 Minor Crimes 2019-04-04

Amy jumps at an amazing career opportunity, only to run up against an exec with a major grudge against her.…
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15 Salary 2019-04-11

Amy finds herself at odds with her co-workers when some salary numbers get leaked. Dina worries that Jonah is coming…
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16 Easter 2019-04-18

Suspicious that people are making fun of her, Amy and Jonah spy on Cloud 9 employees through the security system.…
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17 Quinceañera 2019-04-25

Jonah struggles to find his place at Amy's daughter Emma's quinceañera. Dina proves very popular with some teenage boys. Cheyenne…
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18 Cloud Green 2019-05-02

Despite Dina's protests, Amy lets Glenn's pastor host an Earth Day booth at the store, but things quickly unravel when…
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19 Scanners 2019-05-09

Dina agrees to play the bad guy when corporate forces Amy to cut everyone's hours. Jonah and the other employees…
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20 #Cloud9Fail 2019-05-09

When a photo of a mess at the store goes viral, Amy and Jonah try to use it to their…
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21 Sandra's Fight 2019-05-16

Amy and Dina visit Cloud 9 corporate to fix problems caused by Sandra's misguided activism. Jonah tries to sabotage an…
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22 Employee Appreciation Day 2019-05-16

Amy and Jonah find themselves on opposing sides as corporate tries to win over employees by showering them with treats.…
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1 Cloud 9.0 2019-09-26

Amy tries to help her employees cope with Mateo's ICE detention and with the introduction of a new robot co-worker…
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2 Testimonials 2019-10-03

Amy attempts to gather glowing character testimony for Mateo's immigration lawyer but comes up short. Jonah plans an engagement party…
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3 Forced Hire 2019-10-10

When Amy hires Dina's nemesis Colleen, Dina blackmails Garrett into making Colleen's life a living hell. Jonah is forced to…
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4 Mall Closing 2019-10-17

The local mall has closed, and while Amy and Dina are excited about the influx of new customers, they quickly…
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5 Self-Care 2019-10-24

After Glenn has a health scare, Dina takes control of his nutrition and fitness. Jonah and Cheyenne try to get…
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6 Trick-or-Treat 2019-10-31

Amy amps up the store's Halloween spirit to impress the new district manager, even setting up a haunted house that…
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7 Shoplifter Rehab 2019-11-07

Amy, Jonah and Glenn hatch a plan to make Amy look like a tough boss after she loses face in…
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8 Toy Drive 2019-11-14

Amy and Jonah help Mateo run a toy drive to make him look good for his hearing, but they clash…
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9 Curbside Pickup 2019-11-21

As part of a new corporate initiative, the employees have to rush items directly to shoppers' cars; Amy's brother, Eric,…
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10 Negotiations 2020-02-13

Jonah and Sandra represent the Cloud 9 employees at union contract negotiations with corporate. Worried about the union's fate, Amy,…
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11 Lady Boss 2020-01-09

After Cloud 9's acquisition, Amy struggles to contact the store's new parent company. Sandra enlists Garrett and Dina's help to…
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12 Myrtle 2020-01-16

The employees wrestle with the loss of beloved co-worker Myrtle and the fact that she left a large sum of…
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13 Favoritism 2020-01-23

Amy tries to make Mateo her assistant, leading to accusations of favoritism and a group competition in the store; Sandra…
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14 Sandra's Wedding 2020-01-30

Sandra and Jerry are getting married; when Jonah's attempt to help the caterers and Dina's obsession with security threaten to…
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15 Cereal Bar 2020-02-13

After Cloud 9 receives a new cereal bar, Amy and Jonah speculate on Zephra's ulterior motives; Dina enlists Cheyenne's help…
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16 Employee App 2020-02-20

Cloud 9 employees experience unforeseen problems with the new Zephra app; Dina's texts lead to animosity; Glenn struggles to deal…
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17 Zephra Cares 2020-02-27

Amy organizes a community service event, but it's jeopardized by Jeff's return and Glenn's desire to help his co-workers; Sandra…
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18 Playdate 2020-03-19

When Amy has to bring her baby to the store, she grows frustrated with criticisms of her parenting and Glenn…
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19 Carol's Back 2020-03-26

When Carol returns to the store post-suspension, Amy struggles with employees who refuse to work with her; Garrett and Mateo…
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20 Customer Safari 2020-04-02

Amy joins Jonah for lunch with his family, but she's caught off guard by their dynamic; Dina worries about being…
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21 California Part 1 2020-04-23

After Mateo and Cheyenne disagree on how to celebrate her birthday, Cheyenne enlists Bo's help; to Garrett's chagrin, Glenn plays…
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1 Essential 2020-10-29

Cloud 9 employees as of March of 2020; beginning of the pandemic as Amy and Jonah are preparing to move…
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2 California Part 2 2020-11-05

As the Cloud 9 employees prepare to send Amy and Jonah off, Mateo and Glenn attempt to organize a video…
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3 Floor Supervisor 2020-11-12

With the floor supervisor position available, Jonah decides to throw his hat in the ring, much to Dina's chagrin; Glenn…
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4 Prize Wheel 2020-11-19

On the day of Cloud 9's "In-store-vaganza," Dina finally gets the chance to step up to the plate and run…
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5 Hair Care Products 2021-01-14

After Cloud 9 changes their policy of locking up Black beauty products, the employees are forced to reckon with systemic…
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6 Biscuit 2021-01-21

Glenn is back from COVID quarantine and ready to resume store manager duties but needs Cheyenne and Bo's help to…
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7 The Trough 2021-01-28

When the employees start to worry about Jonah's emotional state, Mateo, Glenn and Sandra try to help him move on…
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8 Ground Rules 2021-02-04

Jonah finds himself in trouble with Sandra and Glenn when her son, Tony, starts working at Cloud 9; Mateo tries…
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9 Conspiracy 2021-02-11

Glenn is confused about Zephra's new store policies and enlists Marcus and Sandra to help figure out whats going on.…
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10 Depositions 2021-02-25

With Carol's lawyer at Cloud 9 to depose the employees, Jonah tries to ease Glenn's nerves.

11 Deep Cleaning 2021-03-04

On the day of Store 1217's first deep cleaning since the pandemic began, Glenn ropes Garrett into throwing a party…
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12 Customer Satisfaction 2021-03-11

When Jeff returns to push customer satisfaction surveys, Mateo enlists Garrett's help to hide his relationship; Dina, Glenn and Cheyenne's…
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